DashCaf is a campus food ordering and delivery platform. We connect students with food stores on their campus, and with delivery partners who bring orders to them. DashCaf is an intermediary: stores prepare the food, delivery partners carry it, and we provide the platform that ties them together and handles payment.
By using any part of DashCaf you agree to these terms. If you do not agree, do not use the platform. You must be at least 18 years old, or the age of legal majority where you live, and the information you give us must be accurate.
You are responsible for keeping your login details safe and for what happens under your account. Tell us immediately if you think someone else has access. For added protection, DashCaf offers two-step verification, which you can switch on for your own account.
You agree not to:
Prices are shown in South African Rand and include any applicable platform fees, which are displayed before you pay. Card payments are handled by Paystack on its own secure page: your full card number never reaches DashCaf. You can also pay from a DashCaf wallet, and some stores accept cash when you collect an order in person, within a limit the platform sets. Refunds for eligible cancellations are credited to your DashCaf wallet.
Stores are responsible for the food they prepare and for the accuracy of what they publish, including prices, ingredients and allergens. DashCaf does not prepare food and does not verify these details, so if you have an allergy, confirm directly with the store. Delivery partners are independent contractors, not employees of DashCaf. Stores and delivery partners each agree to their own terms when they join.
We handle personal information in line with the Protection of Personal Information Act (POPIA). We collect only what we need, keep it safe, and keep it only as long as we need it. You can ask for a copy of your data, ask us to correct it, and in most cases ask us to delete it. Our compliance report explains what we hold and for how long.
The DashCaf name, logo, design and software belong to DashCaf or its licensors. You may not copy, modify or distribute any part of the platform without written permission.
To the maximum extent permitted by law, DashCaf is not liable for indirect or consequential losses arising from your use of the platform. Delivery times are estimates, not guarantees.
We may update these terms from time to time. The date at the top shows when they last changed, and continued use of the platform after a change means you accept the updated terms.
These terms are governed by the laws of the Republic of South Africa, and any dispute falls under the jurisdiction of the South African courts.
For anything about these terms or the personal information we hold, contact us at support@dashcaf.co.za.
